UNIGLOBE Total Travel Solution
For companies that have very few travelers, who have the time, patience and flexible travel plans and who make very few changes and/or cancellations, booking online may still be an option. However, as most business travelers can attest to, ever-occurring changes, last-minute needs, and "I needed it yesterday" are words that define the very nature of business travel.
What about managing your bottom line?
What happens when a traveler finds a fare on the Internet with the airline they earn frequent flyer miles with, but another airline has a fare for $200 less? Which do they choose? Who is there is make sure each booking is the best option and compliant with your travel policy?
You could have an administration person book all travel to maintain some element of control, however this can become a full-time job and it's likely that paying their salary would cost more than paying us for each transaction...and this does not even factor in agent expertise, management reporting, tracking of unused tickets, waivers & favors that save hundreds and sometimes thousands of dollars per ticket, just to name a few of the services we provide for the fees you are paying.
We have access to the channels - online and offline - and can do the shopping or purchasing for you!
Cost Containment and Satisfaction
We would like you to know that we are not anti-Internet. It's our position to embrace all technology to make our services even more valuable to our clients. If it is compliant with your travel policy, we do check the Internet and consolidator fares for you along with the fares in our reservation system to ensure we are offering all alternatives.
We consider ourselves your partner in managing your company's travel program. Our expertise is ensuring our clients achieve their travel objectives while keeping costs contained. As travel management experts, our priority is to make sure that your complex travel needs are met and that your travelers arrive where they need to be...with minimum hassle and with the best travel assistance possible. We will continue to offer you the most efficient, cost-effective manner to book travel.
A Complete Range of Services
Here is a list of services UNIGLOBE Travel Designers, Inc. provides which the airlines & Internet do not:
- Voids, Exchanges & Refunds: (on non-refundable tickets)...basic needs of all business travelers.
- "One-stop" comparisons: We find the airfare that best meets your needs by checking fares through our reservation system, the Internet, as well as consolidators, assuring you are offered options and the lowest fare.
- Fare Tracker: Automatically checks for lower fares that become available up until flight time. When a lower fare becomes available, we can reissue the ticket at the lower fare.
- Seat Tracker: Automatically checks for preferred seating up until time of departure, improving existing seat assignments. This is one of our client's favorite features!
- Unused E-Ticket Tracking: Identification of all unused e-tickets, which are then either refunded or tracked for future exchange. The tracking of unused tickets has resulted in reimbursement of thousands of dollars for our clients.
- Travel Policy Management: Implementation & enforcement of your company travel policy. A written corporate policy can result in overall travel savings of up to 20%.
- UNIGLOBE Total 7*24 Rescue Line: Manned by live agents, owned and operated by Uniglobe.
- Preferred Hotel and Car Rental Programs: Discounts with hotels and car rental companies, worldwide.
- Form of Payment Options: Some Internet providers don't accept ghost cards or credit cards with a name that is different from the traveler's name.
- Experienced Agents: All of our consultants have a minimum of 5 years experience. They make sure that your complex travel needs are met, along with saving you time & money.
- Traveler Profiles: Ensures your preferences and needs are met with each booking.
- Accountability: We are there for you when something goes wrong. Our agents assist our clients for the duration of their trips and our rescue line is available to all clients after office hours. For example, during the grounding of flights after Sept.11th, through our reporting system, we were able to identify where our clients were and get them to their destinations.
